How to Return a Product

The package delivery date marks the beginning of the 5-day return period for eligible full-priced products.

To qualify for a return, items must be:

  • Unused and unwashed.

  • Unaltered and in their original condition.

  • Returned with all original tags attached.

  • Sent back in the original packaging.

All returned items are carefully inspected before a refund is approved. We reserve the right to refuse a refund if the returned item does not meet the above conditions or has been damaged after delivery.

If you wish to request a refund, please return the item along with:

  • A copy of your order confirmation email.

  • A brief written explanation for the return.

Once your return has been received and approved, your refund will be issued to your original payment method. Please note that shipping charges are non-refundable unless the item was damaged, defective, or shipped incorrectly.

Return Address

Address: Link Road, New York, NY 10005, United States

Refunds are generally credited by your credit card provider within 0–5 business days after processing. Depending on your financial institution, it may take 2–3 billing cycles before the refund appears on your statement.

After shipping your return, please email us your order number and the tracking number provided by your shipping carrier.


Incorrect or Damaged Products

If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery.

Please include:

  • Your order number.

  • Clear photos of the damaged or incorrect item(s).

Customers are responsible for return shipping costs unless otherwise required by applicable law. Any shipping reimbursement will be limited to the original standard shipping cost and will not exceed the amount paid at checkout. Expedited shipping fees are non-refundable.

For assistance, please contact:

Email: [email protected]


Exchanges

Due to constantly changing inventory, we do not offer direct exchanges.

If you need a different size or style, we recommend returning your eligible item (if applicable) and placing a new order through our website.

For additional assistance, please contact:

Email: [email protected]


Refund Policy

All sales are considered final unless the item arrives damaged, defective, or incorrect.

Returns or refunds that involve fraudulent claims, refund abuse, or other forms of misuse may be denied at our discretion.

If your refund is approved, it will be processed back to your original payment method in accordance with your financial institution’s processing times.


Contact Us

Website: https://sp5derhood.com/

Email: [email protected]

Address: Link Road, New York, NY 10005, United States